One thing that’s bringing a smile to my face during these uncertain times is when I have videoconferencing calls with my team members, and I see their children’s curious faces pop up on the screen or hear their little voices in the background.
Still, I see the stress on their moms’ faces, a feeling I remember when I had young children. I see my employees’ glances directed at their kids to give Mommy some quiet work time. I see their exhausted eyes from juggling so many roles, as a parent, an employee, homeschool teacher, partner and more.
We’ve known for decades that moms shoulder more responsibility than dads at home— even when dads aren’t working; even when they’re in dual-career couples. And we also can say with reasonable certainty that this imbalance between moms and dads’ childcare and housework efforts hampers a mom’s professional success. But never has this disparity been more on display than during COVID-19 quarantine.
For what might be the first time for many colleagues and managers, our numerous video calls are giving us a window into the homes of parents with young children—and we’re seeing all the heavy lifting moms usually do in private.
And they have been doing more than ever during this lockdown. Many are preparing three meals a day, plus snacks, doing the laundry, cleaning, homeschooling, making sure assignments get completed, and managing kids’ ever-changing Zoom call schedules that often overlap. That’s all on top of doing their own full-time jobs, and perhaps caring for older relatives staying with them.
Partners are pitching in, but it still doesn’t seem to be enough — or at least there is a big disconnect. While 45 percent of dads say they do the lion’s share of homeschooling or assisting with distance learning, only 3 percent of women agree that’s true.
This is all wreaking havoc on working moms—and the country at large. In a recent survey of “Working Mother” readers, 27 percent said their emotional state was terrible or poor. Eighty-one percent said their ability to engage effectively at work has been negatively impacted. That, in turn, equals a $341.5 billion impact to the US economy from lost productivity and attrition. This is disproportionately affecting moms of young children, but these times are hitting moms of grown children hard too.
That’s why this Mother’s Day, moms deserve acknowledgement of their hard, albeit unpaid, work. But what they need more is action—and they just might get it now that their needs are quite literally in decision-makers’ faces. Here’s what can help:
They need managers to be flexible. For example, when a toddler is crawling on the head of one of their direct reports, as I’ve seen in my own direct reports’ video calls, I know then is not the time to ask tough questions of that team member.
They need managers to trust moms. Just because a mother might not be able to be her best professional self while she’s handling a child’s tantrum (and there are a lot of those when kids are out of their routine, like right now), with appropriate notice, she can still amaze superiors with her projects and overall performance. In fact, due to their excellent job at multitasking, moms are some of the most efficient employees.
They need managers to give their parent employees psychological safety. I needed it recently because of my 31-year-old daughter. She’s a surgeon in Tampa, Florida, who signed up to relieve the exhausted doctors and frontline healthcare workers in New York City. She didn’t have COVID-19 antibodies, but she was determined to go.









