The other day I was at a work cocktail party speaking with the CEO of a world renowned laboratory where our company does a lot of work. He said, “Liz, I’m not sure I really believe that people can change.” I thought this was a great observation and I wholeheartedly agreed with him. I noted that we get called into organizations all the time on the premise that they would like us to “change” someone. And that is not what we do!
Ironically, I was having the same conversation with my son the day before. He was arguing with me that we can change people and that I had changed him. I told him that I had not changed him. Over the course of his life, I had illuminated issues, given perspectives and made suggestions. It was he who decided what to adopt and what not to adopt and how to apply it to his life.
In coaching our goal is never to change anyone. Changing people is the wrong idea because: #1. people don’t need to change and #2. they can’t! But here is what they can do – they can evolve. What that means is that people can evolve into a better version of themselves. This is what we at Liz Bentley Associates call “stepping into your power.” This means living in your full potential and being the best you can be – an evolution that continues throughout your life. We all have traits that make us unique: the ability to be innovative, detail-oriented, visionaries, task-masters, etc. These qualities make us successful in the world. However, we also have emotional struggles that sabotage our ability to perform.
Changing Doesn’t Work
First, let’s clarify the difference between changing and evolving. To change implies becoming a different person or changing a significant characteristic. For example, this could entail trying to change someone from being introverted to extraverted. An introverted person prefers to work alone and recharges by doing activities independently. They thrive from solitary time. To change them into an extravert by forcing them to work in constant collaboration with people and/or continually be around people without breaks would push them to work against their natural strengths. It would ultimately not work and make the person very unhappy. They might be able to sustain the change for a short period of time but eventually would go back to their natural style.
Evolving Does
Contrast that with the concept of evolving. To evolve means that you are making adjustments that work better for you to improve your results. In the example of the introvert, they may find their introverted nature is sometimes hindering their success because they are having a hard time working on a team, speaking up at meetings and/or struggling in social settings. They need to evolve into someone who can fake extraversion when necessary. For them, stepping into their power could be sharing their knowledge and lives with people to make deeper connections and improve communication. This slight adjustment (evolution) allows for growth without compromising their natural preferences. The benefit is that the introvert will likely find they enjoy being around people, being heard and sharing ideas as long as it’s not too much and they get breaks. An introvert faking extraversion when needed pushes themselves to become a better version of themselves. They will still thrive on classic introverted activities but will be able to adjust to extraversion in order to drive better results.








