A recent study from the National Domestic Workers Alliance (NDWA) and several other organizations aims to provide the first comprehensive look at the struggles of domestic workers nationwide.
The report [PDF], released on Tuesday, is based on a survey of over 2,000 domestic workers—including home caregivers, nannies, and housecleaners—in 14 metropolitan areas across the United States. NDWA director Ai-jen Poo told msnbc that such a study is unprecedented.
“There’s never before been research done on this workforce,” she said. “Which is due to the nature of the workforce, which is largely in the shadows and excluded from labor protections.”
Domestic work can be difficult to track because it often occurs informally, without written contracts or easily identifiable workplaces. According to the report, “just 8% of workers have written contracts with their primary employers.” Furthermore, “[e]mployers often regard contracts and agreements as non-binding.”
Myrla Baldonado, a home caregiver based out of Chicago, interviewed eleven other domestic workers for the report. She said that she had witnessed and experienced routine abuse throughout her five years in the domestic work sector. Her own experiences included “abuse, endless hours of work, very low pay, and not being regarded properly,” she said. “I really wanted to be respected as a caregiver and feel like I’m part of the family.”
Baldonado, who emigrated from the Phillipines in 2007, said that she had been completely surprised by the hardships and indignities of domestic work in the United States. Some of the jobs she took paid only $110 hours a day (with no benefits), but required that she remain on call 24 hours a day.
Baldonado’s situation is far from unique. According to the new study, 23% of domestic workers make less than the state minimum wage, and nearly half are paid “below the level needed to adequately support a family.” Employers routinely withhold compensation or refuse to pay overtime.
Poo described the domestic work as the “Wild West”: an egregiously under-regulated sector in which employers can get away with practically anything. “If you happen to get a good employer, you’re in good shape,” she said. “But you might get the other end of the spectrum, and there’s nothing mediating that relationship.”









