In the wake of the controversy over religious freedom laws in Indiana and Arkansas, most Americans say that a business owner should treat gays and lesbians as they would other customers, even if homosexuality violates that business owner’s religious beliefs. The latest NBC News Online Survey conducted by SurveyMonkey also showed why so many large retailers and corporations spoke out against these laws: 48% of Americans said they would likely boycott a business that refuses to provide services to gays or lesbians.
The poll found that 63% of Americans say business owners should be required to provide products or services to individuals who are gay or lesbian, while 37% say the business owner should be allowed to refuse if homosexuality is against their religious beliefs. But Americans were divided on the issue if the business provides some kind of wedding services.
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Indiana Gov. Mike Pence and Arkansas Gov. Asa Hutchinson, both Republicans, came under intense criticism over Religious Freedom Restoration Acts in their states, which critics warned could sanction discrimination against gays and lesbians. Politicians, celebrities and business leaders spoke out against the legislation. In Indiana, the Indianapolis-based NCAA expressed concern over the legislation. In Arkansas, the state’s largest employer, Wal-Mart, put pressure on Gov. Asa Hutchinson. In both Indiana and Arkansas, the laws were scaled back.
Half of the poll’s respondents were given slightly different question wording, and the results showed that opinions of some Americans vary regarding the type of business. When asked if a wedding-related business, such as a caterer or photographer, should be required to provide products or services to same-sex couples, 52% said they should provide services, while 48% said they should be allowed to refuse.
Republicans come down in favor of business owners’ religious freedom, with nearly two-thirds saying the owners can refuse to serve gays. This is in stark contrast to the 82% of Democrats and 63% of independents who support equal service for all.
Across all ages and races, Americans say a business must serve gays and lesbians no matter the owner’s religious beliefs. But older Americans and whites have somewhat more conservative views on the issue when it came to wedding businesses.
Among those under 45, a majority say wedding businesses should be required to provide services, but those over 45 say these operations should be allowed to refuse based on the owner’s religious beliefs. Whites are nearly evenly divided on wedding businesses, but not blacks and Hispanics – nearly two-thirds of these groups want businesses to provide services to gays and lesbians.
And among white Americans who identified as being born-again Christians or evangelicals, support for religious freedom for business owners was very strong, with 62% supporting the right of generic business owners to refuse service and 80% saying wedding businesses should be allowed to not provide services.









