Kayla Mueller’s parents, Carl and Marsha, say that despite fearing for their daughter’s safety in captivity at the hands of ISIS, they were holding out hope for a reunion because of frequent contact with her captors.
Visit NBCNews.com for breaking news, world news, and news about the economy
“We always had that little bit of hope that we would always get her home,” Marsha Mueller told TODAY’s Savannah Guthrie in an exclusive interview.
“I really feel that we had a chance to get Kayla out,” her father Carl explained. “We were in communications with them, unlike other families. But how do you raise $6.2 million? You know, it pretty much made it impossible.”
Mueller, 26, was confirmed dead on Feb. 10, four days after ISIS claimed she had been killed in an airstrike in Syria.
The Muellers said communication with their daughter’s captors fell apart once the White House agreed last year to trade American soldier Bowe Bergdahl, held for five years in Taliban captivity, in exchange for five Taliban detainees being kept in Guantanamo Bay.
RELATED: Kayla Mueller’s dad: US ‘put policy in front of American citizens’ lives’
“That made the whole situation worse,” said Kayla’s brother, Eric Mueller. “Because that’s when the demands got greater. They got larger. They realized that they had something. They realized that, ‘Well, if they’re gonna let five people go for one person, why won’t they do this? Or why won’t they do that?’”









